Frequently Asked Questions (FAQ)
To participate in the event please sign up first!
Account
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How do I create a user account?If you do not yet have a user account in the DKG congress management system, please create one. After you have completed registration: |
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How do I register for an event?Prior to registration for an event, need every person to create a free user account in the congress management system. |
Cancel a registration / Invoice
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How can I change the contact details or the billing address?Please log in to your personal user account (your e-mail address / password) in the congress management system. Click on the button "Account data“. Here, you can change your contact details or your billing address. |
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How can I change or cancel a registration?In order to cancel one or more registrations, please send a short note to the DKG office by email |
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Do I get a notification when I can retrieve the invoice?As soon as the invoices have been issued, you will be notified by email. You can also inspect, download and print your invoices any time via your user account. They will be provided as PDF files. |
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How can I enter a cost center for the invoice?When registering a participant, you can enter a cost center in the section "Billing address“. |
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Where can I enter my VAT identification number?When registering a participant, you can enter the VAT identification number in the section "Billing address“. |
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Has the payment of my participation fee been received?You can check any time if the payment of your participation fee has already been received in the congress management system. Please log in to your personal user account (your e-mail address / password) and click on the button "Billing“. You will find one of the following status descriptions:
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Short abstract / to submit a contribution / CV
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Until when do speakers and authors need to pay their participation fees?The Program Committee expects all speakers and authors whose contributions were accepted to the program to pay their participation fees within the period agreed. Should this period of time expire without payment, the contributions in question cannot be considered in the program or in the conference documents. In this case, your Short Abstract will not be published in the abstract volume. |
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How do I submit a contribution, how do I participate in a competition?If you want to submit a contribution (such as a lecture, a poster or a contest participation), you need to register as a participant in the respective event. You will then be able to submit your contribution. Please log in to the congress management system (your e-mail address / password). Click on the button "Submission“ and follow the instructions. Please note the additional indications regarding your submission. |
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How will I know that my contribution was not accepted by the Program Committee?You will receive an email from us stating whether your contribution was accepted or not. You can also check the status of your submission any time by logging in to your personal user account (your e-mail address / password) and clicking on the button "Submission“. |
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My contribution was rejected, how do I cancel my registration?In case your contribution is not accepted by the Program Committee, you may cancel your registration until 27.01.2022 free of cost, only via email (congress@dkg.de). For administrative reasons, we cannot accept any different form of cancellation! |
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How do I upload further documents to my contribution?Only after you have submitted your contribution, you will be able to add more documents. In your user account, please click on the button "Submission“. Afterwards, please use the button „Upload Contribution / Select Contribution“. Choose the files you want to add and click „Upload“. |
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Edit / Delete submitted documents?Documents can be edited or deleted in the "Submitted" stage. Please log in to the congress management system (your e-mail address / password). Click on the button "Submission“ and after that press the Functions buttons "Edit" or "Delete". |
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Why is my curriculum vitae needed?You may optionally upload your CV. It will be given to the chairman of a panel in advance, so that he or she can find some introductory remarks about you and your lecture. |
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How do I know my submission has been accepted by the Program Committee?As soon as all contributions have been assessed by the Program Committee, the speakers will be notified by email. The status of a contribution can also be checked in advance in the congress management system. Please log in to your personal user account (your e-mail address / password) and click on the button „Submission“. Here, you can retrieve the status of your submitted contributions:
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Contact
Please have a look at the Frequently Asked Questions (FAQ); maybe you can find an for your request there already! |
We kindly ask you to contact the DKG office by email: |
Please note: Contacting the office by phone if your request is urgent, as we cannot guarantee that the person who can give you an appropriate answer to your request is available. Please call our office (Germany) at +49 (0) 2203 989 877-0 |